Help centre

How can we help?

Step-by-step guides for the design editor, orders, production and your store.

Topics

Find your way around Surfbase.

Eight topics, one for each part of the shop. Every guide is written against the app as it ships today.

Set up your workspace, invite the shop and draw your first board.

Outline, rocker, slices and graphics, measured in shaper notation.

Quotes, deposits, balances, invoices and credit notes.

Move boards through your stages, from Blank to Finished.

Rider profiles, suggested volume and every board they ordered.

Sell from your own shop page or list boards on Shopify.

Plans, limits, your card on file and invoices from Surfbase.

View designs in 3D and AR, and follow orders and production.

Popular

The guides shops open in their first week, from linking a store to drawing to the thirty-second.

Updated 7 Oct 2026

The design editor guides now cover the new toolbar and the Live 3D preview.

Support

Write to us from any page, or book a call and we will walk through your own workflow with you.

A person on the team writes back. Include the design or order number if it is about one.

A walkthrough of Surfbase with the team, set up around how your shop works.

Uptime for the app, the API, renders, the store and payments.