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Online store and Shopify

Connect your Shopify store

Link a Shopify store to your team to list boards there and bring its orders into Surfbase.

Pro and Business Owners and admins Updated
On this page 5 sections

Before you start

Connect the store

  1. Open the Shopify settings

    In Surfbase, go to Settings, then Integrations, and choose Manage next to Shopify.

  2. Install Surfbase from the App Store

    Select Open the Shopify App Store. The install starts on Shopify, in the store you are signed in to.

  3. Approve the connection in Shopify

    Shopify lists what Surfbase can read and change in your store. Approve it, and Shopify sends you back to Surfbase.

  4. Confirm this team

    Check that the team shown is the one the store belongs to, then select Link store. Wrong team? Switch teams first, then come back.

Surfbase Settings, Integrations, Shopify: the Add Surfbase to your Shopify store card, not connected, with an Open the Shopify App Store button
Settings › Integrations › Shopify, before a store is linked.

Check your store details

Once the store is linked, Surfbase reads a few facts from it. Check they match your team before you list anything.

Detail From your store What to check
Currency AUD Matches your team
Prices include tax Yes Same as your tax settings
Stock location Gold Coast workshop Only if your store has several
Permissions All granted Re-authorise if one is missing

List a board

Stock boards

Open the board and turn on List on Shopify. It sells at the asking price, and sells out on Shopify the moment it sells anywhere else.

Designs

On the design page, choose List on Shopify. It arrives in Shopify as a draft: set its prices and activate it there.

Orders

Orders placed in your Shopify store land in Orders, with the buyer’s note kept on the order.

If something goes wrong

Listing is blocked

Surfbase is missing a permission on your store, so nothing can be listed. Select Re-authorise and approve it in Shopify.

Not connected

Shopify stopped accepting our access, usually because the app was uninstalled. Nothing is lost: select Reconnect and syncing picks up where it left off.

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